Harborside Marina boats Chris Craft, Everglades and Windy USA. Boats for sale Connecticut.
Please read why our customers keep returning to the experts at Harborside..
May 4, 2009
Dear John,
I just wanted you to know that on Sunday morning my son and I picked up my Launch 22 , for our trip down to South Norwalk. It was cloudy and cold with a few sprinkles in the air but with no wind, the Sound was almost flat. The boat performed beautifully with everything on my punch list, including gauges and chartplotter, repaired and working perfectly. We were in Norwalk Harbor in one hour and 20 minutes after leaving the Clinton gas dock, averaging about 40 mph. My thanks to Tony and his crew for an outstanding job. I would recommend you guys to anyone. Thanks again, Phil.
Phil Crosland
Executive Vice President ASCAP
May 4, 2009
ONE LAST ITEM....
Is your Blackberry physically attached to your body? I have never seen somebody respond as quickly as you!...but no compliants here!
Thanks for checking into this for us.
Meno Stroemer
Chirs Craft owner
April 28, 2009
We have been out on our boat 5 of the last 10 days, so you can tell that we are enjoying it!...John, thanks for getting the boat in the water for Jonathan's birthday.
Regards,
Ian
Ian Ashken new Chris Craft owner of a Launch 25
April 27, 2009
Hey John,
I just finished filling out the customer satisfaction survey for Laura, but I also wanted to send a seperate note to you about how happy we are with the boat! Everything is working and running great, and the boat was delivered in such BEAUTIFUL shape. You really went the extra mile for us, and it is very appreciated.
Anyway, so far, so good, and I thought you should know!
Thanks again,
-J
John J. Griffin
Coordinating Producer, Home Page
ABCNews.com
January 9, 2009
Hi John,
I wish we lived closer to your location, because I would certainly feel comfortable having my boat-which used be called DASH, but is now called Barefoot Elegance - serviced by your company. However, the 2 hour drive each way makes that a little tough. I'd be happy to buy through you again and order parts when needed. When we are ready to get a bigger boat, I will definitely be in touch.
Tom
Thomas Duquette
Managing Director
Investment Banking
Medical Capitol Advisors
December 18, 2008
... you folks have been great to deal with. I did drag my boat back to you to be winterized, even though I live on Cape Cod and it is 150 miles each way. Tony in your service department was excellent to deal with and listens to his customer's needs. It was a pleasure working with him. Please pass this feedback on to him. What can you do to make my boating easier...Move closer to Cape Cod!!! Happy Holidays John.
Mike Centrella Sales and Service Customer
August 1, 2008
Dear Harborside Marina and Yacht Sales,
Congratulations on once again reaching such a prestigious Customer Satisfaction Index score. It is clear you put a great emphasis on customer satisfaction and the boat owning experience. Only a few of our dealers achieve 100% satisfaction and we are proud to congratulate you on this feat!
Thank you for your dedication to our mutual customer's satisfaction.
Sincerely,
The Chris Craft Team
July 17, 2008
John,
I just wanted to mention that Tony and Laura did a GREAT job communicating with me about the boat repair this week. Tony also got both batteries covered under warranty which I really appreciate. I asked my marina ( name withheld out of professionalism) to check out the batteries twice over a month ago and they never got to it. That is the last time I will have them do anything on our boat ( despite their issue with us not using their services).
Our service experience with Harborside has always been positive.
Dale Whitney Chris Craft owner
June 17,2008
John,
The boat is great thanks, somebody came and saw me on the dock last week and said he bought a new one based on seeing mine. Everything is working well, love the electronics especially the weather satellite which is already saved me a couple of times.
Goeff Massam Chris Craft owner
Glenn Hall -New Chris Craft Customer--June 5, 2008
... The boat looked simply awesome, literally brand new and you got the teak floor and door and everything exactly how it should be. Stacy can confirm that I told everyone to come and look and appreciate how beautiful it looks.
What stunned me though is your careful attention to so many small items-a sincere thank you. I plan on using it Friday and the entire weekend!
Howard Bass Chris Craft owner **This Email was written in reference to Harborside's exclusive detailer Jim Amico
Everyone was freindly, knowledgeable and courtious. The shopping experience was unhurried and professional. The boat was nicely prepped for delivery. John did an excellent job at the point of delivery by being thorough and well prepared.
Michael Amatrudo 5/19/2008 * a first time boat buyer Chris Craft
... This note is a sincere thank you for the outstanding effort made by all the people involved in the replacing of all the powder coating on my boat. I cannot forget Tony at Harborside Marina in Clinton, Connecticut, for all he did to make the job complete.
Joseph R. Maziarz 5/13/08 Service Customer
...I can not adequately express my satisfaction with my experience at Harborside. My wife and I have been in the luxury retail business for our entire professional lives and we know service when we experience it.
Every single person we came into contact with at Harborside has been exemplary. You , yourself, made the selling experience very pleasant for us. But when I dropped in one day unexpectedly last month, at the height of the prep season, to check on the boat we purchased last fall, I was frankly not expecting an attentive reception. Tony could not have been more helpful in locating our boat. He treated us as if we were your most important clients.
Phil Walters 5/08/08 * first time Chris Craft owner
...I really appreciate the low key, customer is right sales philosophy. when I was deciding between a used or new boat, I never felt " driven" to a decision. Thanks
Kemp Lewis 4/29/2008 Chris Craft owner
... I wanted to tell you how satisfied I am with your staff thus far. My wife and I came to your dealership last Sunday to look at used Chris Craft boats, and bought Dash the Corsair 25. Jake was very pleasant to work with, and extremely reponsive to questions and requests as well as informative. ...Since I first spoke with Tony in your service department this morning, I have told 5 different people how impressed I am with Harborside. ... You have employees you can be proud of, and they represent your company very well. I look forward to recommending Harborside and will spread the word how Tony told me the truth, saved me money, and earned recommendations.
Tom Duquette 3/21/08 * first time Chris Craft owner
Dear John, January 13, 2008
Thanks for your thoughtful note regarding the repairs to our boat. Sounds like you did all the right things (no surprise there). I appreciate your taking the time to investigate.
Malcolm Smith -Sales & Service Customer
We wanted to take a moment to express how happy we've been with our sales experience at Harborside. You and Stuart have made each purchase a smooth-going and an enjoyable process and have done a great job in helping us get acquainted with our boat.
Dale and Jill Whitney 3/26/07 * The Whitneys have purchased 2 Chris Crafts from Harborside
To John and the crew at Harborside,
My family and I purchased an Everglades 223 CC from Harborside in March 2006. We received friendly guidance that made the boat buying process painless. I would strongly recommend Harborside and the Everglades line to freind.
Craig Pedimonte 10/2007 * this is Craig's first boat
...Upon learning of the new Catalina line, I called John Benchimol, president of Harborside Yacht Sales, and expressed my interest. As always John and his staff were very attentive and made my buying experience a real pleasure. It so nice to own nice things and have great people taking care of them. So far my experience with your company and this dealership has been nothing but outstanding and I'm looking forward to this relationship for many years to come. Juan Lacroze 10/2/07
* Mr Lacroze has purchased 3 Chris Crafts from Harborside
May 4, 2009
Dear John,
I just wanted you to know that on Sunday morning my son and I picked up my Launch 22 , for our trip down to South Norwalk. It was cloudy and cold with a few sprinkles in the air but with no wind, the Sound was almost flat. The boat performed beautifully with everything on my punch list, including gauges and chartplotter, repaired and working perfectly. We were in Norwalk Harbor in one hour and 20 minutes after leaving the Clinton gas dock, averaging about 40 mph. My thanks to Tony and his crew for an outstanding job. I would recommend you guys to anyone. Thanks again, Phil.
Phil Crosland
Executive Vice President ASCAP
May 4, 2009
ONE LAST ITEM....
Is your Blackberry physically attached to your body? I have never seen somebody respond as quickly as you!...but no compliants here!
Thanks for checking into this for us.
Meno Stroemer
Chirs Craft owner
April 28, 2009
We have been out on our boat 5 of the last 10 days, so you can tell that we are enjoying it!...John, thanks for getting the boat in the water for Jonathan's birthday.
Regards,
Ian
Ian Ashken new Chris Craft owner of a Launch 25
April 27, 2009
Hey John,
I just finished filling out the customer satisfaction survey for Laura, but I also wanted to send a seperate note to you about how happy we are with the boat! Everything is working and running great, and the boat was delivered in such BEAUTIFUL shape. You really went the extra mile for us, and it is very appreciated.
Anyway, so far, so good, and I thought you should know!
Thanks again,
-J
John J. Griffin
Coordinating Producer, Home Page
ABCNews.com
January 9, 2009
Hi John,
I wish we lived closer to your location, because I would certainly feel comfortable having my boat-which used be called DASH, but is now called Barefoot Elegance - serviced by your company. However, the 2 hour drive each way makes that a little tough. I'd be happy to buy through you again and order parts when needed. When we are ready to get a bigger boat, I will definitely be in touch.
Tom
Thomas Duquette
Managing Director
Investment Banking
Medical Capitol Advisors
December 18, 2008
... you folks have been great to deal with. I did drag my boat back to you to be winterized, even though I live on Cape Cod and it is 150 miles each way. Tony in your service department was excellent to deal with and listens to his customer's needs. It was a pleasure working with him. Please pass this feedback on to him. What can you do to make my boating easier...Move closer to Cape Cod!!! Happy Holidays John.
Mike Centrella Sales and Service Customer
August 1, 2008
Dear Harborside Marina and Yacht Sales,
Congratulations on once again reaching such a prestigious Customer Satisfaction Index score. It is clear you put a great emphasis on customer satisfaction and the boat owning experience. Only a few of our dealers achieve 100% satisfaction and we are proud to congratulate you on this feat!
Thank you for your dedication to our mutual customer's satisfaction.
Sincerely,
The Chris Craft Team
July 17, 2008
John,
I just wanted to mention that Tony and Laura did a GREAT job communicating with me about the boat repair this week. Tony also got both batteries covered under warranty which I really appreciate. I asked my marina ( name withheld out of professionalism) to check out the batteries twice over a month ago and they never got to it. That is the last time I will have them do anything on our boat ( despite their issue with us not using their services).
Our service experience with Harborside has always been positive.
Dale Whitney Chris Craft owner
June 17,2008
John,
The boat is great thanks, somebody came and saw me on the dock last week and said he bought a new one based on seeing mine. Everything is working well, love the electronics especially the weather satellite which is already saved me a couple of times.
Goeff Massam Chris Craft owner
...sales process awesome..sales bent over backwards to make ,
process and test drives easy..really like the long term maintainance and winter storage
thing like Hinckley..make it one stop shopping..turnkey...
Glenn Hall -New Chris Craft Customer--June 5, 2008
... The boat looked simply awesome, literally brand new and you got the teak floor and door and everything exactly how it should be. Stacy can confirm that I told everyone to come and look and appreciate how beautiful it looks.
What stunned me though is your careful attention to so many small items-a sincere thank you. I plan on using it Friday and the entire weekend!
Howard Bass Chris Craft owner **This Email was written in reference to Harborside's exclusive detailer Jim Amico
Everyone was freindly, knowledgeable and courtious. The shopping experience was unhurried and professional. The boat was nicely prepped for delivery. John did an excellent job at the point of delivery by being thorough and well prepared.
Michael Amatrudo 5/19/2008 * a first time boat buyer Chris Craft
... This note is a sincere thank you for the outstanding effort made by all the people involved in the replacing of all the powder coating on my boat. I cannot forget Tony at Harborside Marina in Clinton, Connecticut, for all he did to make the job complete.
Joseph R. Maziarz 5/13/08 Service Customer
...I can not adequately express my satisfaction with my experience at Harborside. My wife and I have been in the luxury retail business for our entire professional lives and we know service when we experience it.
Every single person we came into contact with at Harborside has been exemplary. You , yourself, made the selling experience very pleasant for us. But when I dropped in one day unexpectedly last month, at the height of the prep season, to check on the boat we purchased last fall, I was frankly not expecting an attentive reception. Tony could not have been more helpful in locating our boat. He treated us as if we were your most important clients.
Phil Walters 5/08/08 * first time Chris Craft owner
...I really appreciate the low key, customer is right sales philosophy. when I was deciding between a used or new boat, I never felt " driven" to a decision. Thanks
Kemp Lewis 4/29/2008 Chris Craft owner
... I wanted to tell you how satisfied I am with your staff thus far. My wife and I came to your dealership last Sunday to look at used Chris Craft boats, and bought Dash the Corsair 25. Jake was very pleasant to work with, and extremely reponsive to questions and requests as well as informative. ...Since I first spoke with Tony in your service department this morning, I have told 5 different people how impressed I am with Harborside. ... You have employees you can be proud of, and they represent your company very well. I look forward to recommending Harborside and will spread the word how Tony told me the truth, saved me money, and earned recommendations.
Tom Duquette 3/21/08 * first time Chris Craft owner
Dear John, January 13, 2008
Thanks for your thoughtful note regarding the repairs to our boat. Sounds like you did all the right things (no surprise there). I appreciate your taking the time to investigate.
Malcolm Smith -Sales & Service Customer
We wanted to take a moment to express how happy we've been with our sales experience at Harborside. You and Stuart have made each purchase a smooth-going and an enjoyable process and have done a great job in helping us get acquainted with our boat.
Dale and Jill Whitney 3/26/07 * The Whitneys have purchased 2 Chris Crafts from Harborside
To John and the crew at Harborside,
My family and I purchased an Everglades 223 CC from Harborside in March 2006. We received friendly guidance that made the boat buying process painless. I would strongly recommend Harborside and the Everglades line to freind.
Craig Pedimonte 10/2007 * this is Craig's first boat
...Upon learning of the new Catalina line, I called John Benchimol, president of Harborside Yacht Sales, and expressed my interest. As always John and his staff were very attentive and made my buying experience a real pleasure. It so nice to own nice things and have great people taking care of them. So far my experience with your company and this dealership has been nothing but outstanding and I'm looking forward to this relationship for many years to come. Juan Lacroze 10/2/07
* Mr Lacroze has purchased 3 Chris Crafts from Harborside